Have Questions?Read our answers to the most frequently asked questions.About Candor Mortgage Why choose Candor Mortgage Corp? What does candor mean? Who will service my new mortgage? What is the difference between a mortgage broker, direct lender or bank? What states do you offer your services?Qualifying for a Mortgage How do I qualify for a mortgage? What credit score do I need to qualify for a mortgage? What is the difference between a Manual Underwrite and Automated Underwriting System (AUS)? What is the difference between a Conventional, Conforming, Government, and Jumbo?Loan Products What types of loans do you offer? Do you have 0 down loans for home buyers? Do you offer mortgages for people with poor credit? What is the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act)? What is a Qualified Mortgage? Do you offer sub-prime loans? Do you offer Adjustable Rate Mortgages? Do you offer Home Equity Line of Credit loans? Do you offer commercial or constructions loans? Do you offer mortgages for investment properties?Interest Rates and Locking How do you make money? Do you offer a no closing cost or free loan? Why do interest rates and costs from company to company? How and when may I lock? Do you charge points? What happens if rates go down after we lock? What is the secondary mortgage market? What happens if rates go down after we lock? What is the secondary mortgage market?Loan Process How does the one point of contact work? Do I need to have an impound/escrow account? How quickly can you close my loan? What happens if I cancel my loan? How does the no paperwork option work?Credit and FICO Scores How does my credit scores affect my mortgage? What happens if my credit score comes in lower or higher? What are the credit score ranges? How can I improve my credit scores? How can I get a copy of my credit report? Why do I have three credit scores? What is a soft credit check? What is a hard credit inquiry check? How may I contact the bureaus?Appraisal and Inspections Do I need an appraisal? What is a Property Inspection Waiver (PIW) and Automated Collateral Evaluation (ACE)? How can I increase my home’s value?Buying a New Home What is the first step in buying a home? I am pre-qualified, should I contact you? How much closing costs will I have? How long is a pre-approval good for? How does a pre-qual differ from a pre-approval and verified pre-approval? What is a cross-qualification (cross-qual)?